General Terms of Use
By engaging with Same Day Carpet Repair Ipswich’s services, you acknowledge and agree to abide by the terms and conditions outlined below. If you do not agree with any part of these terms, please refrain from using our services.
Service Agreement
Scope of Services
- Same Day Carpet Repair Ipswich provides professional carpet repair services, including but not limited to patching, re-stretching, and color correction.
Quotations and Pricing
- Quotations are provided based on the information provided. Prices may be adjusted after an on-site inspection.
Scheduling and Delays
- While we strive for timely service, unforeseen circumstances may cause delays. Clients will be promptly informed.
Booking and Cancellations
Booking Confirmation
- Confirmation of your booking is achieved upon acceptance of the provided quotation and payment of any required deposits.
Cancellations
- Cancellations made within 24 hours of the scheduled service may incur a cancellation fee.
Rescheduling
- Clients can reschedule appointments with at least 48 hours’ notice to avoid additional charges.
Payment Terms
Invoicing
- Invoices will be issued upon completion of services. Full payment is due within 14 days of the invoice date.
Late Payments
- Late payments may incur additional charges and could affect future service availability.
Liability and Warranty
Liability
- Same Day Carpet Repair Ipswich is not liable for damages caused by pre-existing carpet conditions. Clients are responsible for clearing work areas.
Warranty
- Our services come with a [time period] warranty. Issues arising within this period due to our workmanship will be addressed at no additional cost.
Termination of Services
Termination by Client
- Clients can terminate services with written notice. Deposits may be non-refundable based on the project stage.
Termination by Same Day Carpet Repair Ipswich
- We reserve the right to terminate services for non-payment or breach of terms.
Client Responsibilities
Access to Property
- Clients must provide clear access to areas requiring repair, removing obstacles before scheduled service.
Notification of Special Conditions
- Clients are responsible for notifying Same Day Carpet Repair Ipswich of any special conditions, such as the presence of pets, before service commencement.
Health and Safety
Safe Work Environment
- Clients are required to ensure a safe work environment for our technicians during the repair process.
Chemical Usage
- Clients will be informed of any chemicals used during the repair process, and it is the client’s responsibility to communicate any allergies or sensitivities.
Limitation of Liability
Consequential Damages
- Same Day Carpet Repair Ipswich is not liable for consequential damages arising from our services.
Force Majeure
- Neither party is liable for failure or delay due to events beyond their control.
Privacy Policy
Data Collection
- Personal information may be collected for service purposes, kept confidential, and not shared with third parties.
Communication
- Clients may receive essential communications and can opt-out of non-essential messages.
Feedback and Reviews
Client Feedback
- Clients are encouraged to provide feedback, which may be used for promotional purposes with permission.
Dispute Resolution
- Attempt to resolve disputes through mediation before legal action.
Amendments to Terms
Updates to Terms
- Same Day Carpet Repair Ipswich may update terms; continued use implies acceptance of changes.
Please review these terms carefully. Your use of our services implies acceptance of these terms and conditions. If you have any questions or concerns, please contact us before proceeding with our services.